About the Company
Company Website or Social Media Links
https://cpoffice.ca
https://www.instagram.com/cpofficesolution/
https://ca.linkedin.com/company/cp-office-solution
https://www.facebook.com/cpofficesolutioninc
https://www.tiktok.com/@cpofficesolution
CP Office Solution has been a trusted leader in the printer and copier
industry for the past 20 years, providing diverse printing and copier
equipment, services, and supplies to businesses, offices, production
business, and print shops across Ontario, Canada. We proudly offer a wide
range of top-tier brands, including Fujifilm, Xerox, Ricoh, Konica Minolta,
KIP, and Canon. As the authorized dealer of Fujifilm in Canada, we bring
our clients cutting-edge printing technology through advanced machines
like the Revoria Press PC1120, Revoria Press SC285S, Revoria Press
EC2100S, Revoria Press SC180, Revoria Press EC1100, Revoria Press
E1136, and Apeos Pro C810. Our commitment to excellence ensures our
customers receive the best in print performance, innovation, and support.
About the Role
Job description
CP Office Solution is currently seeking a Xerox Production Systems Technician. CP Office
Solution Inc., an independent copiers dealer, we sell and service Xerox, Konica and Ricoh
products. Our products and solutions help companies move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. At CP, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Responsibilities:
● Professionally represent the company as responsive, reliable, and customer-oriented
technically proficient, cost effective and timely service of the Xerox (or Konica Minolta)
High Volume Production Line.
● Install, service and troubleshoot all printing and scanning issues of all production
systems.
● Develop and maintain effective relationships with customers and fellow employees.
● Follow company policies and procedures while maintaining the minimum calls per day,
response time and other core performance metric averages.
● Establishes an up-to-date file of service manuals, part books and other service literature
using the issued laptop and develops familiarity with contents.
● Maintain tool kit, supplies, and accurate inventory for assigned territory.
● Seek opportunities to improve territory parts budget and inventory control.
● Assist other technicians as needed with more complex service calls.
● Provides sales support as required (i.e. advising sales on problems as accounts, service
leads).
● Installs multiple protocol and/or multiple network operating systems in conjunction with
software based solutions.
● Accurate and timely completion of invoices and expense reports.
CP offers:
● Competitive compensation program
● Outstanding benefits package (including medical, dental, life insurance)
● Paid time off schedules
● Tuition reimbursement.
● Employee Referral Bonus Program.
● Ongoing training opportunities.
● Visible, exciting work supporting the sales of cutting edge technology and workflow
solutions. Join CP and help drive innovation as we transform the Workplace of the
Future. CP is an equal opportunity and affirmative action employer. We consider all
qualified applicants for employment without regard to race, color, religion, creed, national
origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity,
disability, alienage or citizenship status, marital status or partnership status, genetic
information, veteran status or any other characteristic protected under applicable law.
Job Type: Full-time
Pay: $34,000.00-$55,018.00 per year
Additional pay:
● Overtime pay
Benefits:
● Dental care
● Extended health care
● Life insurance
● On-site parking
● Vision care
Schedule:
● Day shift
● Monday to Friday
Work Location: In person
Requirements
JOB REQUIREMENTS
Requirements:
● Minimum of a High School diploma or GED required. Technical School training preferred.
● 1-2 years of experience related to technical/repair of business equipment.
● A+ and Net+ certification or equivalent experience.
● Demonstrated electro-mechanical, digital electronic, and PC expertise.
● Ability to use appropriate technology for the position (i.e. handheld computer, phone,laptop).
● Must have reliable transportation and a valid driver’s license. Position requires use of personal car which is eligible for vehicle allowance program.
● Must be able to travel locally on a daily basis to various customer sites.
● Excellent verbal, written, and interpersonal skills.
● Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results.
● Ability to be work independently with very little supervision.